General Frequently Asked Questions (FAQ)

Frequently asked questions regarding the Counselor Portal.

What is the Counselor Portal?
The portal is an online tool that enables high school administrators to view current CUNY applicant information such as: application completion status, fee...
Thu, May 2, 2024 at 10:51 AM
How do I get to the Counselor Portal link?
Counselor Portal link will live on our Counselor Corner page.
Thu, May 2, 2024 at 11:42 AM
Who can access the Counselor Portal?
Those who have previously received our monthly ASR (Application Status Report) report will receive portal access automatically. Portal access will be grante...
Thu, May 2, 2024 at 12:04 PM
How do I get access to the Counselor Portal?
If you were not part of the contacts that used to receive the application status reports, please submit the Counselor Portal Access Request Form. You will r...
Thu, May 2, 2024 at 12:08 PM
What are the system requirements for using the Counselor Portal?
The portal can be accessed using any web browser and is mobile-friendly. For best results, we recommend Chrome or Firefox.
Thu, May 2, 2024 at 10:56 AM
I forgot my password (OTP). What should I do?
One Time Passwords (OTPs) are valid for five (5) minutes only. If you need to open a new portal session, simply enter your institution’s CEEB code and click...
Thu, May 2, 2024 at 12:09 PM