City University of New York

General Frequently Asked Questions (FAQ) 6

• What is the Counselor Portal?
• How do I get to the Counselor Portal link?
• Who can access the Counselor Portal?
• How do I get access to the Counselor Portal?
• What are the system requirements for using the Counselor Portal?

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Counselor Portal FAQ: Functionality 6

• What can I do in the Counselor Portal?
• Is it possible to view the status for SEEK/CD applicants?
• How do I submit supporting documents through the Counselor Portal?
• Where can I find resources to help students with their applications?
• Can I track the status of student applications?

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Counselor Portal FAQs: Technical Issues 5

• I'm experiencing technical difficulties with the Counselor Portal. Who can I contact for help?
• What should I do if I encounter an error message?
• Is my data secure in the Counselor Portal?
• I think I provided the wrong email address to CUNY. How can I correct this?
• I clicked the ‘Download to Excel’ button but nothing happened.

Counselor Portal FAQs: CUNY Data 10

• What does ‘admit type’ mean?
• What semesters are available to view in the Counselor Portal?
• Why is the Spring 2024 semester still available for selection if that semester already started?
• How do filters work?
• What is the difference between the Application UserID and the CUNYfirst ID?

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