City University of New York
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Accessing the right account
How do I start my application to CUNY?
Trouble Logging In to Finish Application
How to Clear Your Browser Cache
How to Pay the Application Fee with a credit card
View all 6
Why are applicants being asked to claim a CUNYfirst Account?
Can you share the account claim email applicants will receive?
How can applicants claim their CUNYfirst accounts?
If applicants already have a CUNYfirst account, will they need to take any additional action?
How do applicants who did not provide a social security number claim their CUNYfirst account?
View all 20
The CUNY Application Process
How to accept an offer of admission from CUNY?
How can I confirm if CUNY has received my Financial Aid application?
How can I view my Financial Aid award in CUNYfirst?
I have filed a FAFSA, but it’s still on my ‘Tasks and Holds’ list on CUNYfirst. What else can I do?
What is the contact information for CUNY’s Financial Aid Offices?
View all 30
Submitting Transcripts via email
What is the correct way to submit transcripts to Transcript Submission Center?
What other documents can be submitted to Transcript Submission Center?
If my students are in a Public DOE School and provided an OSIS number, do I still need to upload a transcript to Transcript Submission Center?
Is it necessary to include a cover sheet or CUNYfirst ID number for each transcript that I submit?
How quickly will you match transcripts to my students’ applications?
View all 7
Help Desk Software
by Freshdesk Support Desk